Emotions and groups/organizations/collectives
In this episode, Eric and Amit talk about how emotions operate in groups. Do crowds easily go “mad”? What emotions spread faster in groups? Why are we drawn to people more politically extreme than us? How is social media shaping our emotions and political behavior? Finally, Amit shares his journey from being a journalist to being a psychologist at a business school.
Collective emotion, when a group of people shares an emotion, is often stronger than a single individual feeling that same emotion alone. So, how can leaders manage emotions, particularly negative ones, from taking over a team?
Research has shown that when speaking in front of a group, people’s attention tends to gets stuck on the most emotional faces, causing them to overestimate the group’s average emotional state.
Groups and politics
Employees often resist DEI initiatives, which of course hinders their effectiveness. The authors — experts in the resistance to social-change efforts — write that the key to overcoming resistance to any effort is figuring out why people are resisting. When it comes to DEI initiatives, they argue, people resist because they experience at least one of three forms of threat: status threat, merit threat, and moral threat. Depending on the kinds of threat they experience, they then tend to engage in three kinds of resistance: defending, denying, and distancing. The authors explain these forms of threat and resistance and then offer suggestions for how to overcome them.